1. The Voting System
2. Problems With Photos
3. The Forums
4. Account Information
5. Favorites
6. FTJ Mail
7. Instant Messages
8. Premium Memberships
9. Anything Else

You have to be a member to vote for someone from their profile. If you're not a member then you can only rate people from the random rate guys/girls pages.

When you are logged into your profile, the voting bar does not appear. Other members will however see the voting bar when viewing your profile.

This is because only the newest members are rotated through the rate the girls/guys page. After you are out of this rotation your number of votes will decrease drastically. We did this because by this time you usually have from 50-100 votes and your score will not significantly change after this time. Members can still vote for you from your profile though! If you reset your votes, you will be put back into the random rotation.

Reseting your votes will do two things. First, it will reset your votes and score back to zero. Second, it will put your profile back into the random voting pool. This is a great feature to use if you'd like to see how different photos affect your rating.

You can vote as many times as you want, but only once for each photo.

Yes.

We require people to obtain at least 35 votes before they are eligible for a ranking or the top lists.

No.

This is most likely the result of an internet firewall, such as Norton Internet Security not being configured properly for some features of FTJ. Click here for information on configuring NIS correctly.

This is because the picture is cached by your browser on your computer. Your browser does this to make web surfing faster. It doesn't know that there is a new picture it should be displaying. Try holding "Ctrl" and pressing "F5" while viewing your profile or photo and see if it updates. If that doesn't work, don't worry, everyone else is seeing the new photo, and you're browser will eventually grab the updated photo as well.

You can change your main photo by going to the edit profile page and simply uploading a new photo from your computer. Additional photos can be changed by clicking the "add" of "change" links under the additional photo section of your profile. Photos will take anywhere from 5 minutes to 24 hours to be approved.

There are different criteria for "main" photos and additional photos. For main photos, the following are not acceptable

• Professional photos
• Cartoons
• Pictures of your car
• Pictures of your pets
• Baby photos
• Pictures containing nudity or other pornographic content
• Pictures with copyright or another website written on them
• Pictures with your email address on them
• Pictures where your face is not visible and prominent

We allow pretty much any kind of photo as your additional photo except nudity, pornographic, or otherwise offensive images as judged by our staff.

Photos must be of either .jpg or .gif format and under 500k. There are many graphics programs available that can assist you in getting your images into this format and size.

1. How do I achieve "Postmaster" status on the message board?

• 0-100 posts Rookie
• 101-250 posts Contributor
• 251-500 Leader
• 501-2500 Addict
• 2501-10000 Magi
• 10001+ Postmaster

You cannot change your member name. Once you choose it, you're stuck with it.

You can delete your account from your profile by clicking the Delete Account link on the left navigation bar under My Account.

Just go to your profile, and click "Edit Profile". This will take you to the edit profile form where you can change your password by clicking on the link directly under your member name.

Nope. Once we receive a delete request from you, the account is deleted permanently within 12 hours.

Just go to your profile, and click "View Favorites". This will take you to the edit favorites form where you can add people to your lists. Just type in the user name of the person you want to add in the spot you want to add them. Make sure and click the save button at the bottom of the screen to lock in your picks. You can also see who has selected you as one of their favorites by looking at the section at the bottom of the screen.

Just use the modify button next to the position you want to change. Type in the new name you would like to place in that slot and save the change. We know, it's not the best solution.

This is most likely the result of an internet firewall, such as Norton Internet Security not being configured properly for some features of FTJ. Click here for information on configuring NIS correctly.

Old mail will be available in your mailbox for 30 days at which time it is deleted from the system completely.

Instant messages will be received as you browse around the site. Each time you go to another page, the next message waiting for you will pop-up. This instant message system was not designed to hold long conversations. If you want to do that, we recommend using another instant message solution such as AOL or Yahoo.

No, once you receive an instant message, it is permanently removed from our system.

If you receive an instant message from someone that you would no longer like to receive instant messages from, you can use the "Block User" button to prevent that person from sending you any further instant messages.

You can cancel your premium account in one of two ways. Either delete your account, or revert the account back to a basic account. These can both be accomplished by logging in to your account and clicking the delete account link in the options section of your profile and following the directions on the following page.

Yes. See the answer to the above question.

Use the "Report Abusive/Fake Profile" link underneath the member's main photo. You can also contact us and we will try to assist you.

You can use the contact page to send us a detailed email explaining your problem.

The reason features like voting, changing your forum picture, and adding, deleting and changing favorites sometimes fail when an internet firewall is installed on your computer is generally because of the firewall's "Privacy Control" settings. By default, if your privacy control is turned on, it is set to block the "Referer" which is basically the page you were on before you visited the page you're currently on. FTJ uses this information for the sole purpose of making sure you came from a page on FTJ rather than a page on another site when trying to access certain features. No data about where you were before is ever seen or collected by FTJ.

NIS, can easily be configured for proper use with FTJ by making a small adjustment in the advanced settings. To access the advanced settings, open NIS, click on the "Options" button and choose "Internet Security". On the "General Tab", click the "Advanced Options" button at the bottom of the dialog window. This will bring up a window similiar to the one shown below. Use the following steps to configure NIS to work properly with FTJ.

1. If "www.facethejury.com" is not already listed in the list of websites on the left, click the add button and add it.
2. Once "www.facethejury.com" is added, it will appear in the list of sites. Select it by clicking on it in the list.
3. Choose "Privacy" from the tabs on the right.
4. Make sure you have checked the box next to "Use these rules for www.facethejury.com.
5. Both the Cookies and Referer options should be set to "Permit" as shown in the window below.
6. Click "Apply" to save the settings.